Victoria – COVID-19

Information on this page is current as of 6th September 2020.

Metropolitan Melbourne is currently in Stage 4 restrictions, and Regional Victoria is currently in Stage 3 restrictions.  The Victorian Government announced on 6th September 2020, a Roadmap out of these restrictions, which include four steps to a “COVID Normal” Victoria.

You can find the Roadmap and further information on each of the four steps on the Vic Government COVID-19 website.  

Accessible Roadmaps

The Victorian Government have published the Roadmaps in PDF only.  If you are unable to open PDF documents, please visit IDEAS, that run the COVID-19 Disability Information Hotline as they are typing the Roadmaps into HTML .

If it is easier to talk to someone about the restrictions, please contact the Disability Information Helpline on 1800 643 787.

Where to get help?

It is best to get information from reliable sources such as government websites.  We have included below links to where you can find information about CoronaVirus (COVID-19) for people with disability.  

You can also contact the COVID-19 Disability Information Helpline on 1800 643 787.  You can find out more about the Disability Information Helpline at

Face Masks

Everyone in Victoria aged 12 or over must wear a face covering when in public.  

If you are unable to buy facemasks, the Victorian Government has said that it’s ok for you to cover your face with something like a scarf.

  • Please note that children under the age of 12 do not have to wear a face covering when in public, and face coverings are not to be put on children aged 2 or younger.
  • People with a disability must wear a face covering unless it is impractical or unsafe to do so for medical, communication or other individual risk factors.  You can read more on the Victorian Government – Face Coverings website
  • You don’t have to wear a mask if you are communicating with a person who is Deaf or hard of hearing where they need to see your mouth to communicate. Link to video in Auslan (with captions) on the impact of masks for communication within the deaf community.

Remember, before putting a mask on, or taking it off, wash your hands for at least 20 seconds with soap and water, or use hand sanitiser that is made up of over 60% alcohol. Remember to avoid touching your eyes, nose, or mouth at all times. 

The Victorian Government has also made it compulsory for disability support workers and other people working with people with disability to wear face masks when working with people with disability in their home. It is also recommended that people with a disability should wear a mask while receiving services at home.